Send an email to returns@theysso.com, including your name, address, and Order # and we’ll help you place the return.
If eligible, you will be refunded in full to your original form of payment, excluding the cost of standard delivery either way.
Shipping & Returns
Delivery Period & Shipping
All our pieces are handcrafted in Athens, Greece.
We believe in slow production and minimum waste, therefore delivery of your YSSO pieces may last up to two weeks from placing the order.
We always endeavour to deliver at a faster rate.
The cost of shipping will be calculated on check out.
Urgent Orders
If you wish to ensure the delivery period of your design please email us at contact@theysso.com. We have the ability to expedite urgent deliveries upon prior communication with us.
Returns
We accept returns and exchanges for rings, clip earrings only, bracelets and necklaces.
Pierced earrings cannot be returned for hygiene purposes.
All eligible returns must be requested within 14 days of delivery.
How to make a return or exchange