We ship worldwide. For orders outside the UK (EU, USA, Australia, and Rest of World) shipping costs will be calculated at check out.

Prices do not include customs and/or other import duties or fees that may be applicable to your destination. 

In most cases we will be able to accommodate Express Delivery. However, this has to be arranged directly with us.Please email us your timeframes at contact@theysso.com and we will confirm if we can fulfil the request. Additional charges will apply.

We accept returns and exchanges for all jewellery within the timeframes below. Please note post earrings must not be worn if you wish to return them. All eligible returns must be requested within 14 days of delivery to you. You must additionally ship the item within 14 days of notifying us of your intention to return. PLEASE NOTE if you ship items to us and they arrive after the 14 day shipping threshold we will not offer a refund.

Send an email to contact@theysso.com, including your name, address, and Order # and we’ll help you place the return. If eligible, you will be refunded in full to your original form of payment. The original shipping charges will not be refunded, this will be calculated once a return is requested - for example, if you shipped an item free of charge we will be entitled to deduct the shipping costs from your order. We reserve the right to charge administrative expenses for returned orders.